Robinson Empire
Sign in
Robinson Empire
Deliver toDeliver to

Choose your location

πŸ‡ΊπŸ‡Έen

Change Language

Loading languages...

Change currency

$ β€” USD β€” US Dollar

You are shopping on RobinsonEmpire.com

Hello, sign inAccount & Lists
Sign in

New customer? Start here.

Your Account

  • Account
  • Orders
  • Buy Again
  • Browsing History
Returns& OrdersBuyAgain
Cart

Help & Customer Service

All Help Topics

Legal & Policies

  • Terms & Conditions
  • Members Terms
  • RE Swift Terms
  • Conditions of Use
  • Privacy Notice
  • Privacy Policy
  • Returns & Refunds
  • Shipping Rates & Policies

Quick solutions

Your Orders

Track or cancel orders

Returns & Refunds

Exchange or return items

Manage Membership

Cancel or view benefits

Payment Settings

Add or edit payment methods

Carrier Info

Shipping carrier information

All Help Topics

Find more solutions

  1. Security and Privacyβ€Ί
  2. Legal Policies

RE Shopping Cart – Terms of Use & Privacy Notice

Last updated: May 17, 2026. Welcome to Robinson Empire LLC ("RE," "Robinson Empire," "we," "our," or "us"). By accessing, using, or placing an order through the RE shopping cart, you agree to the following Terms of Use and Privacy Notice. Please read carefully before completing your purchase.

  • Terms of Use
  • 1. Acceptance of Terms
  • 2. Marketplace Platform
  • 3. Order Processing & Payment Authorization
  • 4. Shipping & Delivery
  • 5. Returns & Refunds
  • 6. Wallet Rewards & RE Member Benefits
  • 7. User Conduct
  • 8. Product Information Disclaimer
  • 9. Intellectual Property
  • 10. Limitation of Liability
  • 11. Account Suspension & Termination
  • 12. Governing Law
  • Privacy Notice
  • 1. Information We Collect
  • 2. How We Use Your Information
  • 3. Payment Security
  • 4. Sharing of Information
  • 5. Cookies & Tracking Technologies
  • 6. Marketing Communications
  • 7. Data Retention
  • 8. User Rights
  • 9. Updates to This Notice

Terms of Use

Welcome to Robinson Empire LLC ("RE," "Robinson Empire," "we," "our," or "us"). By accessing, using, or placing an order through the RE shopping cart, you agree to the following Terms of Use and Privacy Notice. Please read carefully before completing your purchase.

1. Acceptance of Terms

By using the RE shopping cart and placing an order through our platform, you acknowledge that you have read, understood, and agreed to these Terms of Use, including our Privacy Notice, Refund Policies, Vendor Policies, and all applicable platform rules.

If you do not agree with these terms, please do not use the platform or complete your purchase.

2. Marketplace Platform

RE operates as a global e-commerce marketplace connecting customers with independent vendors, manufacturers, affiliates, and service providers.

Unless otherwise stated:

  • Products sold on the platform are offered by third-party vendors or manufacturers.
  • RE is not the direct manufacturer, warehouse operator, or owner of most listed products.
  • Vendors are responsible for product quality, inventory accuracy, shipping, warranties, and compliance with applicable laws.

3. Order Processing & Payment Authorization

By placing an order, you agree that:

  • All payment information provided is accurate and authorized.
  • RE may verify payment details before processing orders.
  • Orders may be canceled, delayed, or rejected if fraud, suspicious activity, pricing errors, or inventory issues are detected.
  • Prices, shipping fees, taxes, promotions, and discounts may change without prior notice.

Your payment method may be temporarily authorized before final transaction approval.

4. Shipping & Delivery

Shipping timelines may vary depending on vendor location, product availability, customs processing, weather conditions, and courier services.

RE vendor standards generally require:

  • Domestic shipment setup within approximately 3 business days
  • International shipment setup within approximately 7 business days unless otherwise specified

Estimated delivery times are not guaranteed.

RE is not responsible for:

  • Courier delays
  • Customs delays
  • Incorrect addresses provided by customers
  • Lost packages caused by third-party shipping carriers

5. Returns & Refunds

Most products purchased through the platform may qualify for returns within 30 days unless otherwise stated by the vendor.

Return eligibility may be denied for:

  • Used or damaged products
  • Customized or personalized items
  • Final sale items
  • Hygiene-sensitive goods
  • Digital products or services

Refund approvals are subject to vendor review and platform compliance standards.

6. Wallet Rewards & RE Member Benefits

Eligible purchases may qualify for RE Wallet rewards, promotional credits, cashback programs, or member-exclusive benefits.

Reward programs:

  • Have no cash value unless specifically stated
  • May expire
  • May be modified or canceled at any time
  • Are subject to fraud prevention monitoring

Abuse of the rewards system may result in account suspension or termination.

7. User Conduct

Users agree not to:

  • Use the platform for fraudulent activity
  • Interfere with platform operations or security
  • Use automated systems to manipulate purchases or rewards
  • Submit false information
  • Attempt unauthorized transactions outside the RE platform

All transactions must remain within official RE systems and payment channels.

8. Product Information Disclaimer

RE strives to ensure accurate product descriptions, pricing, and images; however:

  • Product colors and appearance may vary
  • Descriptions may contain inaccuracies or typographical errors
  • Availability is not guaranteed
  • Some products may differ slightly from displayed images

RE reserves the right to correct errors without prior notice.

9. Intellectual Property

All RE branding, logos, platform designs, graphics, software, and original content are the intellectual property of Robinson Empire LLC and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, RE shall not be liable for:

  • Indirect or consequential damages
  • Vendor disputes
  • Shipping delays
  • Product misuse
  • Third-party service interruptions
  • Unauthorized account access caused by user negligence

Use of the platform is at your own risk.

11. Account Suspension & Termination

RE reserves the right to suspend or terminate accounts that violate platform policies, engage in suspicious activity, abuse promotions, or compromise platform integrity.

12. Governing Law

These Terms shall be governed by applicable laws of the jurisdictions in which RE operates, including applicable United States and international e-commerce regulations.

Privacy Notice

By accessing, using, or placing an order through the RE shopping cart, you agree to the following Privacy Notice. Please read carefully before completing your purchase.

1. Information We Collect

When using the RE shopping cart, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • IP address
  • Device/browser information
  • Shopping activity and order history

2. How We Use Your Information

Your information may be used to:

  • Process transactions
  • Fulfill orders
  • Provide customer support
  • Improve platform functionality
  • Prevent fraud and unauthorized activity
  • Personalize shopping experiences
  • Send order updates and promotional communications

3. Payment Security

RE uses industry-standard security technologies and encrypted payment processing systems to help protect user transactions.

Sensitive payment information is processed through authorized payment providers and is not stored directly on unsecured systems.

4. Sharing of Information

We may share necessary information with:

  • Vendors and manufacturers fulfilling your order
  • Shipping carriers and logistics providers
  • Payment processors
  • Fraud prevention and compliance partners
  • Legal authorities when required by law

We do not sell personal customer information to unrelated third parties.

5. Cookies & Tracking Technologies

RE may use cookies, analytics tools, and similar technologies to:

  • Improve user experience
  • Save shopping cart preferences
  • Analyze traffic and performance
  • Personalize recommendations and advertisements

Users may manage cookie preferences through browser settings.

6. Marketing Communications

By using the platform, you may receive transactional emails, order updates, promotional offers, or RE member notifications.

You may unsubscribe from promotional communications at any time.

7. Data Retention

We retain user information only as long as reasonably necessary for:

  • Legal compliance
  • Tax and accounting obligations
  • Fraud prevention
  • Platform operations and customer service

8. User Rights

Depending on your jurisdiction, users may have rights to:

  • Access personal data
  • Correct inaccurate information
  • Request deletion of data
  • Withdraw marketing consent
  • Request information regarding data usage

Requests may be submitted through official RE customer support channels.

9. Updates to This Notice

RE reserves the right to modify these Terms and Privacy Notice at any time. Continued use of the platform after updates constitutes acceptance of revised terms.

Your cart is empty

Go to Cart

Get to Know Us

  • About Us
  • Careers
  • Contact Us
  • Finance Program
  • RE Swift

Make Money with Us

  • Vendor Guide
  • Manufacturer Guide
  • Become a Vendor
  • Become a Manufacturer
  • Become an Affiliate

Let Us Help You

  • Your Account
  • Your Orders
  • Shipping Rates & Policies
  • Returns & Refunds
  • Support Center
  • Help & FAQs

Legal & Policies

  • Terms & Conditions
  • Privacy Policy
  • Members Terms
  • RE Swift Terms
Robinson Empire
Conditions of UsePrivacy NoticeMembers Terms

Β© 2026, Robinson Empire, Inc. or its affiliates